In this section we cover news, insights and trivia about Intelligent Document Processing (IDP), share interesting articles, upcoming webinars, events and more.
What we cover in this week’s recap:
🗞️News:
Cogniquest appoints Sandeep Alexander Goni as Global Partner – Technology Growth
Intelligent Document Processing vendor Cogniquest has announced the appointment of Sandeep Alexander Goni as its new Global Partner – Technology Growth. Sandeep Alexander Goni brings nearly two decades of experience in intelligent automation in Healthcare, Manufacturing and BFSI industries. In his new role, Sandeep Alexander Goni will lead Cogniquest’s AI initiatives in the Healthcare, Manufacturing and BFSI sectors, helping to identify and develop cutting-edge industry use cases which can be powered by Cogniquest’s proprietary AI technology platform for document intelligence. Satish Grampurohit, Co-Founder and CEO of Cogniquest, commented: “Thrilled to have Sandeep Alexander Goni join us as Growth Partner at Cogniquest. With his rich experience in driving strategic growth and partnerships, Sandeep brings deep expertise and connects that will be invaluable as we expand our footprint and scale our impact in the enterprise AI space. Welcome aboard, Sandeep!” With this latest appointment, the IDP vendor is looking to further expand its global footprint.
Ondox introduces Ondox 5.4
AI-driven mailroom operations and management solutions provider Ondox has announced its latest release, Ondox 5.4. With this release, Ondox introduces the following features, among others: AI agents that automate document processing to optimize mailroom operations. AI Document Labeling & Routing (based on the latest LLMs) to automatically label and route documents (regardless of how they are incoming) to the right person without human intervention. Direct document uploading to case folders to free clerks from time-consuming work by uploading any external document to a new or existing case folder with a simple mouse click.
ABBYY launches AI risk management policy aligned with the EU AI Act
Intelligent Document Processing vendor ABBYY has announced a collaboration with ForHumanity, a non-profit organization that addresses ethics, bias, privacy, trust and cybersecurity in AI and autonomous systems, to implement future-proof governance that complies with the EU AI Act. As part of this initiative, ABBYY has introduced an AI Risk Management Policy to ensure transparency, accountability and ethical AI across its intelligent process automation portfolio. Clayton C. Peddy, Chief Information Security Officer at ABBYY, explained: “By releasing our AI risk management policy, we are demonstrating to our customers ABBYY’s commitment to responsible AI development, deployment, and governance to align with ethical, legal, and regulatory standards while mitigating risks to individuals and society.”
SER appoints Toby Donald as Chief Customer Officer
Intelligent Content Automation solutions provider SER Group has announced the appointment of Toby Donald as its new Chief Customer Officer to help extend the company’s position in key markets including EMEA and North America. Toby Donald brings nearly two decades of experience leading global customer teams. At SER, he will be responsible for driving long-term customer success and expanding the international offering through strategic alliances and a robust partner ecosystem. Toby Donald commented on his new role: “I’m excited to join SER at such a dynamic point in its journey. Customer success has always been my North Star, and I look forward to working closely with our customers, partners, and teams to scale our global reach, deepen trust, and continue delivering extraordinary value through AI-powered Smart Content solutions.”
Hyperscience joins forces with IBM
Intelligent Document Processing vendor Hyperscience has announced a partnership with IBM and as a launch partner for watsonx orchestrate, IBM’s new platform for building and managing AI assistants and agents. Through this partnership, Hyperscience will bring its expertise in Intelligent Document Processing to enhance the capabilities of watsonx orchestrate and jointly enable organizations to automate complex, document-heavy workflows.
Hyland appoints new CPO, Chief Innovation Strategist and CTO in a matter of weeks
Intelligent content solutions provider Hyland has announced the appointment of three experienced executives within weeks of each other: Michael Campbell as its new Chief Product Officer (he will oversee the company’s entire product portfolio and implement the company’s strategic content management vision with AI, cloud and open-source innovations), John Newton as its new Chief Innovation Strategist (he will work with the Hyland leadership team to advance the company’s AI, cloud and open-source innovations), and Tim McIntire as its new Chief Technology Officer (he will guide the evolution of Hyland’s product vision and spearhead global engineering initiatives to deliver innovative solutions).
Base64 successfully renews its SOC 2 Type 2 certification (via newsletter)
Intelligent Document Processing vendor Base64 has announced that its SOC 2 Type 2 security certification has been successfully renewed by independent auditors for the fourth consecutive year. SOC 2 Type 2 certification confirms that an organization’s data security and privacy controls are not only well designed, but also consistently executed. This reaffirms Base64’s ongoing commitment to the highest standards of quality, security, availability and confidentiality.
📝Whitepapers:
Build or Buy – einige Überlegungen im Fall von IDP (DE only)
The decision between “build or buy” is a key decision in AI projects – and also in the case of Intelligent Document Processing. Read the latest whitepaper (attached as PDF, DE only) by Dr. Thomas Nüssler, who heads the AI-powered Intelligent E-Mail & Document Processing (IEDP) division at systemintegrator TeDeG, and get his insights on this topic.
From Filing Cabinets to AI Engines: The IDP Revolution in Financial Services
What is the future of banking and insurance? Cogniquest is certain that it lies in intelligent automation. Check out the latest whitepaper and discover how financial institutions are leveraging Intelligent Document Processing to streamline workflows in lending, trade finance, claims, and reporting.
💡Opinion:
Stay Tuned – Beyond Retrieval: How Intelligent Document Processing Elevates RAG Systems
What’s the cost of skipping Intelligent Document Processing? Stay tuned for next week’s opinion piece by Dr. Marlene Wolfgruber, Product Marketing Lead for AI at ABBYY, to find out.
How IDP Transforms Document Accessibility Remediation
“Traditional remediation methods rely on slow, labor-intensive manual processes and accessibility tagging that can take weeks or months, leading to errors or only making portions of documents accessible,” says Ernie Crawford, President/CEO and Founder of Crawford Technologies. Read his latest opinion piece to find out how Intelligent Document Processing is transforming document accessibility remediation.
🎥Upcoming Webinars:
June 4, 2025, 12 pm EST: Demo Days – IDP and Automation Excellence
Trying to find the perfect Intelligent Document Processing solution can be quite overwhelming – especially with rapidly evolving AI and automation capabilities. Register for AIIM Demo Days attend this two-hour session that will make your search easier.
June 10, 2025, 1pm EST: ABBYY Ascend 2025
Register for ABBYY Ascend 2025 and experience insightful presentations from experts on the future of purpose-built artificial intelligence, interactive demos of ABBYY’s latest AI-powered features, and sneak peeks of upcoming features and innovations.
📌Find more upcoming events and webinars in the Intelligent Document Processing space here.
Thank you for reading and see you next week!
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