Intelligent Document Processing News: Weekly Recap

In this section, we cover news, insights and trivia about Intelligent Document Processing (IDP), share interesting articles, podcasts, reports and more.

What we cover in this week’s recap:


KnowledgeLake appoints new CRO IDP vendor KnowledgeLake announced that it has appointed David Arthur as its new Chief Revenue Officer (CRO). Having held senior leadership positions at Infosys, ABBYY, Xerox and Kofax, he brings more than two decades of experience in the intelligent automation space and will be responsible for driving sales revenue to further accelerate KnowledgeLake’s market expansion across North America. Ron Cameron, CEO of KnowledgeLake, commented: “David’s addition is an exciting step forward as we continue our ambitious upward trajectory. His track record and vast experience speaks for itself. He’s a true change agent and we’re thrilled to have him on board.”

Eigen Technologies appoints new CRO IDP vendor Eigen Technologies announced that it has appointed Brian Troesch as its new Chief Revenue Officer (CRO). The former SVP of Sales at brings a track record of rapid revenue growth and will drive the integration and alignment of all revenue-related functions and lead Eigen Technologies’ sales organization, pricing and revenue management. Commenting on his new role, Brian Troesch said, “I am incredibly excited to start working with the team and build on Eigen’s existing sales momentum. By focusing on using Eigen’s technology to deliver real value for our customers we will continue to win in the market.”


How the role of the CRO has evolved Following the two announcements of CRO hires at KnowledgeLake and Eigen Technologies, we also have to cover an interview of another CRO. Read this interview with Scott Lee, CRO of IDP provider AYR, to learn how he believes the role of the Chief Revenue Officer has changed. He also shares insights on the benefits of Intelligent Document Processing in general, and specifically how he approaches formulating a strategic revenue plan and addressing market disruptions with AYR.


IDP addresses challenges within the supply chain The transport and logistics industry is under constant pressure. A slow supply chain can cause great damage very quickly. It inhibits economic growth, negatively impacts sales, and leads to client frustration or even customer loss. Read this article by Tomas Gogar, CEO and co-founder of IDP vendor Rossum, to learn about the three indicators that show your organization is ready to integrate Intelligent Document Processing.

Market analysis:

Capture & IDP market: vertical breakdown and global forecasts Market research firm Infosource has released its global capture and IDP vertical market analysis. Banking and financial services, insurance, health care, manufacturing and the public sector make up the largest share of the market, according to the breakdown by Infosource. The analyst firm then breaks down the global market forecasts for the various sectors through 2026 and highlights their respective opportunities.

Upcoming webinar:

What’s the path to success with Intelligent Document Processing? Join IDP vendor Automation Hero for this 45-minute webinar on March 9, 2023, to learn how to go about selecting and implementing an Intelligent Document Processing platform. The Automation Hero team will answer your questions, such as what factors you should consider when evaluating different platforms, how a platform can integrate with your existing technical system, and what it takes to get an IDP platform up and running.

See you next week!

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