TCG Process and Inspektlabs optimize claims processing

Through this technology partnership and the integration of Inspektlabs, TCG Process adds advanced AI image and video analysis to DocProStar’s claims processing capabilities, enabling insurers to streamline claims processing.

TCG Process, an intelligent process automation company with DocProStar, its flagship product that includes Intelligent Document Processing (IDP), announced January 4 a technology partnership with computer vision technology platform Inspektlabs. Together, the two companies aim to take claims processing to the next level thanks to automated AI image and video analysis.

Inspektlabs uses AI to analyze photos and videos of damaged vehicles, enabling quicker automation of claims assessments as well as better fraud detection. By adding Inspektlabs capabilities to DocProStar, TCG Process increases the platform’s efficiency to comprehensively automate claims processes.

Patrick Ulrich, CTO at TCG Process, explained: “Our integration with Inspektlabs was extremely efficient thanks to their REST interface and webhooks, and DocProStar’s integration readiness. Our platform is truly extensible, giving our customers the flexibility they require.”

Neil Walker, Head of Product at TCG Process, commented: “We are super excited about the possibilities this new partnership brings, the technology from Inspektlabs is truly game changing for claims assessment. Also, this is yet another great example of how DocProStar incorporates complimentary technologies, to streamline processes and improve customer experience through automation and innovation!”

In November, TCG Process unveiled DocProStar 2023.1, the latest version of its platform to further accelerate document-centric processes.

Headquartered in Baar, Switzerland, and with subsidiaries around the world, TCG Process develops and integrates input management and intelligent process automation software, including its Intelligent Document Processing (IDP) platform and flagship product, DocProStar.

You can find the full press release here.

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